Meta Expands Safety Tools to Protect Older Adults from Online Scams

Meta has rolled out a new suite of safety features across its platforms—WhatsApp, Facebook, Messenger, and Instagram—aimed at shielding older adults from online scams. This initiative comes in response to the rising number of fraud cases targeting senior users, particularly in India.

Key highlights of the update include:

  • Screen-sharing alerts on WhatsApp: Users will now receive a warning if they attempt to share their screen with unknown contacts. This is designed to prevent scammers from tricking users into revealing sensitive information like OTPs or banking credentials.
  • AI-powered scam detection on Messenger: Meta is testing tools that use artificial intelligence to identify suspicious messages from unfamiliar senders. If a potential scam is detected, users will be alerted and guided on how to stay safe.
  • Enhanced login security: New features are being introduced to help users better secure their accounts and avoid phishing attacks.
  • Educational outreach: Meta is launching digital literacy workshops across India, specifically tailored for older adults. These sessions will teach participants how to recognize and avoid common online scams.
  • Localized content: To ensure accessibility, Meta is providing safety tips and scam awareness materials in multiple Indian languages.
  • WhatsApp Privacy Checkup: A new guided tool will help users review and adjust their privacy settings to enhance account security.

Meta emphasized that older adults are often targeted by scammers due to their trusting nature and limited familiarity with digital platforms. By combining technology with education, the company aims to create a safer online environment for this vulnerable demographic.